Gambling should always be an entertaining activity, never a financial strategy or an escape from daily pressures. day01 is committed to providing every member with the tools, information, and support needed to keep play safe, controlled, and enjoyable.
Responsible gaming is not a legal disclaimer at day01 — it is a core operational value embedded into every aspect of how we build and run our platform.
Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is activated it takes effect immediately; increasing a limit requires a 48-hour cooling-off period before it applies, giving you time to reconsider.
Need a short break? Activate a time-out from 24 hours up to 6 weeks. During a time-out your account is suspended and you cannot log in, place bets, or make deposits. The time-out cannot be reversed early once activated.
For members who feel they need a longer break, day01 offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent exclusion. Self-exclusion is irrevocable for its full duration and includes a block on new account registration from the same device or payment method.
Beyond deposit limits, day01 allows you to set maximum loss thresholds over a defined period. When your net losses reach the threshold you have set, your account is automatically paused until the limit period resets, protecting you from chasing losses.
Enable periodic in-session pop-up reminders that display your session duration and net balance change. Reality checks appear at your chosen interval — every 30, 60, or 90 minutes — keeping you aware of time spent and money wagered.
Mandatory identity checks using government-issued ID help us confirm member age, prevent underage gambling, and detect multiple accounts being used to circumvent responsible gaming restrictions. KYC is a protection feature, not just a regulatory checkbox.
Problem gambling can develop gradually, and many people do not notice the early signs. Understanding these warning signs — in yourself or in someone you care about — is the first step toward getting back in control.
The following questions are adapted from the widely used Problem Gambling Severity Index (PGSI). If you answer "Sometimes", "Often", or "Almost Always" to several of these questions, we encourage you to reach out to our support team or activate a protective tool on your account.
All responsible gaming tools on day01 are available directly through your member account at no cost. Follow the steps below to set up a protection feature, or contact support for guided assistance.
Navigate to the day01 Login page and sign in with your registered credentials.
Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Select the "Responsible Gaming" tab within Account Settings to view all available safety tools.
Enter your desired deposit cap in Rp (IDR) and select a daily, weekly, or monthly reset cycle. Confirm by clicking "Apply Limit".
Reductions take effect immediately. If you later choose to increase your limit, the change will only apply after a mandatory 48-hour waiting period.
Self-exclusion can be initiated directly via the Responsible Gaming tab in Account Settings, or by contacting our 24/7 support team via live chat, email, or WhatsApp.
Choose from 6 months, 1 year, 2 years, or permanent exclusion. If you are uncertain which period to choose, our support team will help you make the right decision for your situation.
For security purposes, self-exclusion requests require identity verification. You will receive a confirmation email at your registered address once the exclusion is applied.
Your account is suspended immediately upon confirmation. You will not be able to log in, deposit, or register a new account from the same device or verified payment method during the exclusion period.
All promotional emails, SMS, and WhatsApp notifications from day01 are automatically suspended for the duration of your self-exclusion period.
Beyond deposit limits and self-exclusion, day01 provides a comprehensive set of tools designed to keep your gambling experience healthy and within your personal boundaries.
Set a maximum single-session duration. When the limit is reached, you are automatically logged out and cannot return for a configurable cool-down period.
Access a full, detailed log of every wager placed on your account — including game title, stake in Rp, outcome, and timestamp — to maintain clear visibility over your gambling expenditure.
Withdraw consent from promotional communications at any time via account settings. Opting out of marketing does not affect essential service notifications such as deposit confirmations or security alerts.
Cap the total amount you are permitted to wager — across all products including sportsbook, slots, and live casino — within a given daily, weekly, or monthly period.
Our 24/7 live chat channel includes access to trained responsible gaming advisors who can guide you through activating protective tools or help you find appropriate external support resources.
If you are not ready for a full time-out or self-exclusion, a cooling-off period of 24 to 72 hours prevents all deposits and bets while keeping your account technically open — a lighter-touch pause option.
Answers to the most common questions about day01's responsible gaming policies, tools, and support options.
These figures reflect our ongoing investment in player welfare and the uptake of protective tools across our member base.
Whether you want to activate a safety tool, discuss a concern, or simply ask a question, day01's support team is available around the clock through multiple channels.
The fastest way to reach our responsible gaming team. Available 24/7 directly on the day01 platform. Indonesian-speaking agents are available on request.
Send your query or request to with subject line "Responsible Gaming". We respond within 24–48 hours on business days (WIB, UTC+7).
Reach us at +62 811 0000 1234 for responsible gaming queries in English or Indonesian. For account-level actions such as self-exclusion, please follow up via email for a written record.
Gambling is most enjoyable when it is a leisure activity done within a budget you are comfortable with. Explore day01's full range of games with confidence, knowing that our safety tools are always available when you need them. Adults only (21+).